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Northridge Insurance Agency is a full-service independent insurance agency providing complete insurance services for individuals, families, and businesses. We take pride in our knowledgeable staff and our ability to find the best solution for our clients. We are currently seeking to expand our team to include a new Customer Service Representative. Please review the complete job description and application below.

Title: Customer Service Representative
Full Time Position: 40 hours per week, 8:00am-5:00pm

Northridge Offers:

  • Competitive salary based on experience

  • Bonus opportunities

  • Health benefits

  • Retirement plan

  • Paid time off

Who We Are:

  • Northridge Insurance Agency, Inc. is a full-service independent insurance agency located in Brainerd MN.  We strive for excellent customer service through our knowledgeable and caring staff.  Our agency provides complete insurance services for individuals, families, and businesses which include:

    • Auto Insurance

    • Home Insurance

    • Life Insurance

    • Health Insurance

    • Commercial Insurance


Duties and Responsibilities

  • Welcome Northridge Insurance Agency customers as they enter the agency. 

  • Service all clients as needed in-person and on the phone.

  • Daily downloads, customer payments, mail processing, and filing.  

  • Claims processing, claims follow-up, daily customer billing.  

  • Supporting both personal and commercial lines with endorsement processing, certificates, and binders. 

  • Quoting of new and renewal business, completion of new applications, and selling of new business.  


Candidate Requirements

  • Excellent interpersonal skills.

  • Enthusiastic about the role insurance products play in helping people.

  • Strong organizational and computer skills.

  • Ability to multi-task and prioritize work.

Your career is waiting. Apply now!
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